Frequently Asked Questions
Everything you need to know about your next literary escape.
How long will it take for my books to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Expedited shipping options are available at checkout for those who can't wait to start their next chapter.
What is your return policy for damaged items?
We take great care in packaging, but if your book arrives with significant damage, please contact us within 14 days of delivery for a full refund or a replacement copy.
Do you offer international shipping?
Yes, The Midnight Bookshelf ships to over 25 countries worldwide. International delivery times vary by location and usually range from 10-21 business days.
Can I cancel or modify my order after it has been placed?
Orders can be modified or cancelled within 2 hours of placement. After this window, our warehouse team has likely already begun the fulfillment process.
Are your 'pre-loved' books inspected for quality?
Absolutely. Every used book in our collection undergoes a rigorous quality check to ensure there are no missing pages, heavy staining, or excessive spine damage.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay to ensure a secure and seamless checkout experience.